Approaches to Difficult Conversations & Managing Up

Name: Approaches to Difficult Conversations & Managing Up
Start: 2021-11-17T09:00:00-05:00
End: 2021-11-17T15:30:00-05:00
Location: Online

November 17, 2021 @ 9:00 am - 3:30 pm

Register Now!

We have all encountered both inspiring and challenging relationships with both supervisors, coworkers, and subordinates at work. In this workshop, you will develop personal strategies that promote productive workplace outcomes through emphasis on effective communication, relationship building, and conflict resolution. Participants will also explore “Managing Up”, the concept of having a healthy, positive relationship with your supervisor. We will assess the needs of your supervisor against your needs as an employee. We will review best practices to strengthen this important relationship to ensure the best possible outcomes for you and everyone within your organization.

After completing this workshop, participants will:

Be able to identify seven concepts of building effective work teams
Explore and state their emotional and physical responses to work
Understand communication and conflict management methods and use them to create a personal action plan
Identify three ways of working effectively with their supervisor as well as team members who bring diverse perspectives representing five generations as well as rich and vibrant cultural backgrounds
Gain perspective and be able to state the needs of your supervisor as well as yourself in developing a healthy supervisory relationship

This training is a part of our Fall 2021 Supervisory Series and is open for individual registrations.

About the presenter:

Christine Singer has more than 37 years of leadership experience in non-profit management, organizational development, and workforce development. She holds a master’s degree in education from the University of Massachusetts and a Bachelor of Arts degree in psychology and child development from Connecticut College. Christine provides support to human service, education, and business professionals examining ways to maximize professional development. She serves as a motivational keynote speaker, conducts supervisory and management training and a variety of workshops to increase professional development for all levels of personnel such as effective communication, building effective teams, conflict management, stress management and managing multiple priorities. Christine assists businesses in strategic plan development, feasibility studies, board governance and program consultation. Christine is a certified Woman-Owned Business Enterprise (WBE) in Massachusetts.